1. Who we are
PoultryFast ("we", "us") is a farm-management platform for poultry farms in Pakistan, and a product of Techloset Solutions. It includes this website (poultryfast.com), the PoultryFast mobile and web apps, and an AI assistant that works over WhatsApp.
We are based in Faisalabad, Punjab, Pakistan. For anything in this policy, contact us at [email protected] or on WhatsApp at 0337 4766669.
2. Information we collect
Everything we collect is provided by you or created while you use the service:
- Signup details: when you fill the onboarding form we collect your farm name, your name, your WhatsApp number, and a password. Your password is stored only as a one-way encrypted hash: we cannot read it. You may also choose to share an email address, an alternate phone number, your farm size (number of farms, sheds and team members) and notes, all optional.
- Business records: everything you enter to run your farm: farms, flocks and sheds, customers and vendors, purchases, sales, expenses, payments, daily logs (mortality, feed, weights), health cases with any photos you attach, and vaccine schedules.
- WhatsApp assistant messages: if you message our WhatsApp assistant, we receive and process what you send (text, voice notes and photos of bills) so it can answer you and record the entries you ask for. WhatsApp itself is operated by Meta under Meta’s own terms and privacy policy.
- Technical basics: server logs and device information needed to keep the service secure and working (for example, sign-in events). This website sets no advertising cookies and runs no third-party ad trackers.
3. How we use information
- To run the service: keep your khata, balances, reports, FCR and profit & loss accurate and available on your devices.
- To sign you in and control who on your team sees what, based on the roles you assign.
- To send you service messages on WhatsApp, like account activation, confirmations and vaccine reminders.
- To process the messages, voice notes and bill photos you send the assistant with AI, so it can draft entries and health suggestions for you. The assistant asks for your confirmation before saving anything to your ledger.
- To respond to support requests, troubleshoot problems and improve reliability.
4. What we never do
- We never sell your personal information or your business records.
- We never show third-party advertising or share your data with advertisers.
- We never mix your farm’s data with another business. Accounts are strictly separated.
6. How we protect it
- Passwords are stored as one-way encrypted hashes and sessions are cryptographically signed.
- Access is farm-scoped by role: owners see everything, admins see only farms assigned to them, and workers can log daily entries without seeing money figures.
- Records are never silently erased. Deletions are flagged and recoverable, and every create, edit or delete is written to an audit trail.
- No internet-based system is completely secure, so we cannot promise absolute security, but we design for it, because this app handles your money.
7. How long we keep it
Your business records are your farm’s books, so we keep them for as long as your account is active and as needed for legal obligations and dispute resolution. Records you delete in the app are flagged rather than permanently erased, so a wrong tap can always be undone.
If you want your account and personal information permanently removed, contact us and we will handle it.
8. Your choices and rights
- You can ask to see the personal information we hold about you.
- You can update your account details, or ask us to correct anything that is wrong.
- You can ask us to delete your account and personal information.
- Optional fields are truly optional. Leaving them blank never blocks your signup.
To exercise any of these, email [email protected] or message us on WhatsApp.
9. Children
PoultryFast is a business tool for running poultry farms and is not directed at children. We do not knowingly collect personal information from children.
10. Changes to this policy
When the product or our practices change, we will update this page and the "last updated" date above. For significant changes we will also tell you in the app or on WhatsApp.
11. Contact us
PoultryFast, a product of Techloset Solutions · Faisalabad, Punjab, Pakistan. Email [email protected] for privacy questions, data access requests or anything about this policy, or message us on WhatsApp at 0337 4766669.