1. Delete your account in the app
Any PoultryFast account (owner, admin or worker) can be deleted by the person it belongs to:
- Open the PoultryFast app and sign in.
- Go to the Settings tab (the last tab).
- Under “Account”, tap your name to open your Profile.
- At the bottom of the Profile page, tap “Delete account”.
- Read what happens, then tap “Delete my account” and confirm. You are signed out immediately.
2. What happens to your data
- Your login is disabled right away, on every device. No one can sign in to the account anymore.
- The account is marked deleted, not wiped. Nothing about your farm is silently destroyed.
- Your farm’s business records (sales, purchases, ledgers, daily logs) stay with your farm. They are the business’s books, and teammates who still have accounts keep working normally.
- If you ask us to, we can permanently remove your personal information as described in our privacy policy.
The full detail of what we keep, for how long, and your rights over it is in our privacy policy.
3. Can’t open the app? Ask us to delete it for you
If you no longer have the app, lost your phone, or can’t sign in, message us on WhatsApp at 0337 4766669 or email [email protected] and ask for your account to be deleted. To protect your farm’s books, we first confirm the request really comes from you, usually by checking it arrives from the phone number registered on the account, and then complete the deletion for you.
4. Changed your mind?
Because deletion disables the account rather than destroying it, it can be undone. Contact us on WhatsApp or by email, we verify it’s you, and our team marks the account active again. Your farms, flocks and ledgers are exactly where you left them.